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Privacy Policy

Effective Date: 2024-01-19

Optima Plumbing. We are committed to protecting the privacy of individuals who visit our website, engage with our services, or interact with us in any way. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information in compliance with applicable privacy laws in British Columbia, including the British Columbia Personal Information Protection Act (PIPA) and other relevant regulations.

Information We Collect:
a. Personal Information:

Name
Contact Information (address, email, phone number)
Billing Information
Job-related Information (for service provision)

Non-Personal Information:

Website usage data
Cookies and similar technologies

How We Collect Information:
a. Directly from You:

When you contact us for services
Through our website or other communication channels

Automatically:

Through the use of cookies and similar technologies when you visit our website.

How We Use Your Information:
a. Service Provision:

To provide plumbing services as requested
To communicate with you regarding service appointments and updates

Marketing and Communication:

To send promotional and informational content (with your consent)
To respond to your inquiries and requests

Legal and Compliance:

To comply with applicable laws and regulations
To protect against legal liability

Sharing Your Information:
a. We may share your personal information with third parties only for the purposes outlined in this Privacy Policy and as required by law.
b. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

Your Choices and Rights:

You have the right to access, correct, or delete your personal information.
b. You may choose not to provide certain personal information, but this may limit your ability to use our services.
c. You can opt-out of receiving marketing communications at any time.

Security Measures:
a. We implement reasonable security measures to protect your personal information from unauthorized access and disclosure.
b. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@optimaplumbing.ca.

By using our services or interacting with us, you agree to the terms of this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your personal information.

Call Us

(778) 694-9129

Email Us

info@optimaplumbing.ca

Privacy Policy

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